July 9, 2015
Friends, fellow entrepreneurs…lend me your eyeballs. For just a few minutes, and then you can get back to biz. This hasn’t been an easy post to write. Not by a long shot, but it’s weighing on me. Literally nagging at me day after day after day. So here we go. Something is seriously broken in [...]
Business Strategy for Entrepreneurs
customer experience
marketing strategy
PR for small business
June 25, 2015
You find yourself staring at a blank Google doc. Time: 12:22 a.m. It’s the night before you need to publish your weekly blog post. You’ve got nothing. And you’re so tired. Things are going to play out one of two ways at this point: 1. You write something to just get this off your list [...]
blogging
customer experience
June 18, 2015
The concept of customer experience is nothing new. It’s been something of a trendy buzzword for the last several years, as companies focus more and more on ensuring their customers are satisfied, happy and keep coming back. Customer experience doesn’t happen by chance. It takes research, design, testing and fine-tuning over and over again. Which [...]
content marketing strategy
customer experience
April 3, 2015
We talk so much about our brand and think immediately of design, but what about the rest of the puzzle? Do you live your brand and truly embody it? Food for thought in this Feisty Friday show. Items Discussed in this Episode: I share some of my ‘hair-raising’ stories, and how it relates to your [...]
customer experience
Feisty Friday
The Marketing Moxie Show
January 13, 2015
Branding may be a big old buzz word and so many people aren’t sure what it really means. Jeremy Miller, author of Sticky Branding joins the show to talk about what exactly sticky branding is and how to make it work for our business so we can stand out. Items Discussed in this Episode: Jeremy [...]
customer experience
The Marketing Moxie Show